Protech Garage Doors
Served from the Ottawa branch

Garage door repair, installation and openers in Long Sault

Call (613) 845-9950Open 24 hours, seven days

Protech Garage Doors repairs garage doors and openers in Long Sault, the village laid out above the flood line in 1957 for the families the Seaway put out of their homes, with a van sent from 46 Grenfell Crescent in Nepean, about 90 km away by road. The phone line is open 24 hours. Call (613) 845-9950 for a snapped spring, a door hanging on one cable, an opener that runs and lifts nothing, or a quote on a replacement door.

About 90 km, and the 401 is not the way in

Long Sault sits on Highway 401 and that is not how the van gets there. Protech has no premises in the village. The short way from Nepean is the 417 east as far as Limoges Road, then south on county roads through Crysler and Finch to County Road 2, and in on Moulinette Road: about 90 km. Going by freeway instead, the 417 to Highway 138 and then the 401 west, is nearer 110 km, because Highway 138 is two lanes the whole way south. Repairs are booked same day, and at this distance that means a window in the day rather than the next hour. Say the street and what the door is doing.

A village with one birthday

Ten communities on the north shore went under when the Seaway was finished. About 6,500 people were displaced, 530 buildings were moved and the rest were burned or pulled down. The cofferdam came out at 8 a.m. on 1958-07-01 and the old townsites were under water four days later. Long Sault was New Town Number Two, surveyed above the flood line for the people of Mille Roches, Moulinette and Maple Grove, and by 1957 homes had already been relocated into it. The streets carry the names of the villages that drowned.

That leaves a housing profile no other town on the run has. The 2021 Census counts about 870 occupied dwellings in Long Sault: 210 from 1960 or before, 190 from 1961 to 1980, 140 from the 1980s, 70 from the 1990s, 65 across 2001 to 2010, and 190 built since 2011. The oldest quarter of the village went up inside roughly two years, or arrived on a house mover from a village that no longer exists.

One build year, and no two doors the same age

A street where every house went up in the same two years is the opposite of what it sounds like. The houses match. The doors do not. Nothing hung on a garage in 1958 is still working there, so each door on that street was replaced on its own schedule, by a different owner, in a different decade, with whatever hardware was normal that year. Your neighbour tells you nothing about your springs.

The opening is the part the build year does fix. A garage framed for a 1958 car was framed for a 1958 car, and a replacement door goes into the opening that exists unless the opening itself changes. Measure the width and the height before you shop, and give both when you call. A door ordered to the wrong opening is a delivery, not a repair.

On the houses that were moved here the order runs backwards. One of those was built long before it came up the road, so its garage was put up around it afterwards, later and to a different standard than the house it serves.

The permit counter is in the village, and it is not Cornwall's

South Stormont keeps its municipal office at 2 Mille Roches Road in Long Sault, which is the counter for anything structural here. Cornwall is a separate city downriver with its own building department, and a Long Sault address does not go to it. The Township requires a permit for additions, renovations and demolitions, and for a detached structure over 10 square metres; a shed or a shipping container is exempt only at 15 square metres or smaller, single storey, unattached, used for storage and without plumbing. Hanging a door in the opening it came out of is one thing. Widening that opening is another, and the Township will tell you which one your address is looking at.

A road that opens in April

The Long Sault Parkway runs 10.1 km over eleven islands that were the high ground before the water rose, with three campgrounds and more than 600 sites along it, and the St. Lawrence Parks Commission opens it for the season: in 2026 that date is 17 April. Any building shut from October to April has the same complaint in the spring. The rollers have sat in one spot for six months, the grease in the hinges has gone stiff, and the bottom seal has spent the winter holding a line of ice. Work the door by hand before you hand it to an opener. If it drags, that is a lubrication and adjustment job, and a smaller one than the opener you will otherwise burn out proving the point.

What Protech does in Long Sault

Most calls here are garage door repair: a broken spring, a cable off its drum, rollers that have come off the track, or an opener that runs and lifts nothing. Protech also supplies and installs residential doors from Garaga, Amarr and Stanley where a replacement beats another part. The businesses along County Road 2 run commercial doors and commercial openers, and those are serviced on the same line.

Repair or replace under a 1958 roof

The bill is the part plus the visit. A door that has already been changed once since the house was built, on framing that is sound, is a repair: a spring pair, the cables that have run the same cycles beside it, sometimes a gear kit in the opener. A door carrying a rusted-through bottom section is a replacement, and a new spring on it is money spent on a door that is leaving. Ask for the repair figure and the replacement figure together.

Call from Long Sault

(613) 845-9950 rings at any hour. For a new-door quote with no urgency behind it, email info@protechgarage.ca.

Who covers it

Served from
The van leaves from
46 Grenfell Crescent Unit A, Ottawa, ON, K2G 0G4
Phone
Hours
Open 24 hours, seven days
Brands installed and serviced
Garaga, Amarr, Stanley, LiftMaster, Chamberlain, Genie
Ask for a quote

What we do in Long Sault

All services
In Long Sault

What the van is carrying when it gets there

Each page below is what the job involves. The number on it is this branch's.

A technician on a stepladder working on a garage door opener mounted to the ceiling joists.

Garage door spring repair in Ottawa

Broken garage door springs? We replace torsion and extension springs safely and professionally to get your garage door working properly again.

A technician working at the edge of a dark grey sectional garage door with a row of windows in the top panel.

Garage door safety sensor repair in Ottawa

Garage door sensor repair: the door starts down and reverses, or the opener light blinks. What the photo eyes are telling you, and when it is only alignment.

Two full-view garage doors with frosted glass panels and black frames on a concrete building.

Garage door off track in Ottawa

Garage door off track or not moving properly? Protech can safely realign the door, repair damaged tracks, replace rollers and get it running smoothly again.

Two white carriage-style garage doors on a detached garage, lit from above at dusk.

Garage door parts in Ottawa

Springs, cables, drums, rollers, hinges, brackets, seals and opener parts. What is on the truck, what is matched to the door, and what is not a DIY part.

A wide modern garage door with frosted glass panels in a dark frame, on a contemporary house.

Stuck garage door in Ottawa

A door that will not move, or stops halfway. The check order that tells you whether it is the opener, the springs, the track or ice, before anyone touches it.

A person reaching up to a ceiling-mounted garage door opener in an unfinished garage.

Garage door problems in Ottawa

Match the symptom to the cause: a bang and a heavy door, a crooked door, a door that reverses, an opener that hums. Then go to the page that covers that fault.

A wide modern garage door with frosted glass panels in a dark frame, on a contemporary house.

Garage doors in Ottawa

Steel, aluminium and glass, wood and composite garage doors from Garaga, Amarr and Stanley. What the material, the layers and the insulation actually change.

Two white carriage-style garage doors on a detached garage, lit from above at dusk.

Garage door installation in Ottawa

Headroom, backroom and track type decide which doors will fit an opening. What an installation involves, and why the springs are sized to the new door.

A wide modern garage door with frosted glass panels in a dark frame, on a contemporary house.

Garage door replacement in Ottawa

Panel damage, rust at the bottom section, repeated failures and an uninsulated door on a heated garage. The four cases where replacing beats another repair.

Long Sault questions

Asked in Long Sault

Answered for Long Sault specifically, not for everywhere at once.

My neighbour just had their spring done. Is mine next?

Not necessarily, and Long Sault is the one village where that rule breaks. The houses match because the village was surveyed and built in about two years. The doors do not: nothing hung on a garage in 1958 is still working, so every door on the street was replaced on its own schedule by a different owner in a different decade. Your neighbour tells you nothing about your springs.

What should I measure before ordering a door?

The width and the height of the opening, and give both when you ring. The build year fixes the opening even though it fixes nothing else: a garage framed for a 1958 car was framed for a 1958 car, and a replacement goes into the opening that exists unless the opening itself is changing. A door ordered to the wrong opening is a delivery, and then a second visit.

The seasonal building will not open in April. What can I check myself?

Work the door by hand before you hand it to an opener. After six months shut the rollers have sat in one spot, the grease in the hinges has stiffened and the bottom seal has held a line of ice all winter. If it drags by hand that is a lubrication and adjustment job, and a smaller one than the opener you will otherwise burn out proving the point. The Parkway campgrounds open in mid-April.

Talk to Protech Garage Doors today

Call (613) 845-9950 at any hour, or email info@protechgarage.ca for a new-door quote with no rush.

Call (613) 845-9950· Open 24/7