The London branch fits springs, cables, drums, rollers, hinges and seals on doors all over London, Ontario, and opener parts are on the opener repair page. Which parts a careful owner can fit, and which are matched to one particular door, is set out on the parts page. In London the part is often the easy half. The City holds the owner to a property standard that names doors and their hardware, a rented house near a campus puts the order in the landlord's hands rather than the tenant's, and a garage being turned into a dwelling still has a door hanging in it under full spring tension. Call (226) 270-9715.
What London's by-law asks of a door
The City's Property Standards By-law, CP-24, enacted on May 25, 2021, holds each owner to repair and maintain the property to its standards, and it does not set garage doors apart. An opening designed for a door must have "a door, window, or skylight capable of performing the intended function". All doors "shall be maintained", and maintenance is spelled out: refitting, replacing or renewing damaged, decaying or defective doors, replacing or providing defective or missing hardware, and weatherstripping. Accessory buildings, a detached garage among them, "shall be maintained" unless they are unsafe.
Taken as a parts list, that is hinges, rollers, handles, locks and seals, and a door that no longer opens is hard to describe as performing its function. Mostly it calls for the part, fitted so the door works. Sections past saving are a replacement.
Rented houses near the campuses
Statistics Canada counted 73,100 London households renting their home in 2021. Western University reports 37,875 full-time students for September 2025 and Fanshawe College 21,000 at its main campus, and in 2024 the City raised the bedroom limit in its Near-Campus Neighbourhoods from 3 to 5. A house there can have 5 bedrooms behind the same garage door.
The City licenses rental units in buildings of up to 4 units under its Residential Rental Unit Licensing By-law, CP-19, and a new licence brings mandatory property standards and fire inspections. The owner is the person the by-law holds to its standards, so in a rented house the parts a homeowner might fit, a roller, a hinge or the weather seal, are the landlord's decision. Springs, cables and anything under spring tension are no one's but a technician's. A booking for a rental should carry the owner's name and the tenant's phone, so the visit is arranged with the person at home.
When the garage becomes a unit
The City's 2024 amendments allow up to 3 extra residential units on a lot where the zoning permits, and up to 2 of them in an accessory building, the category a detached garage falls in. A conversion that closes the opening takes the door out, and the order matters. The springs are unwound and the cables slackened by a technician before anyone unbolts a bottom bracket, because those brackets sit under full cable tension while the springs are wound. Ask the branch about taking the door down at the start of the conversion, not once the framers find it.
A visit to Farnham Road
Customers are received at 1003 Farnham Rd in Westmount, N6K 1S3, by arrangement, so call first. A part is matched from its label and a photo of the door, sent ahead. Springs and cables stay on the door, and spring repair is always a visit to the house.
What to send
An image of the failed part, one of the manufacturer's label, the door width and the address. Say who owns the door, you or a landlord, with the owner's contact, and mention a conversion if one is coming. Repairs are booked the same day. Send the contact form, email info@protechgarage.ca or call (226) 270-9715.
Not every failure leaves a part you can photograph. For a door that squeals, sags at one corner or turns back before the floor, garage door repair in London, Ontario sets out which part is usually behind it.
Everything we do in London · Garage door parts: what the job involves
London branch
- London
- The van leaves from
- 1003 Farnham Rd, London, ON, N6K 1S3
- Phone
- Brands installed and serviced
- Garaga, Amarr, Stanley, LiftMaster, Chamberlain, Genie
Related
Everything else we repair and install
Every one below has a page of its own, written the same way this one was.
Garage door spring repair in London, Ontario
Broken garage door springs? We replace torsion and extension springs safely and professionally to get your garage door working properly again.
Garage door safety sensor repair in London, Ontario
Garage door sensor repair: the door starts down and reverses, or the opener light blinks. What the photo eyes are telling you, and when it is only alignment.
Garage door off track in London, Ontario
Garage door off track or not moving properly? Protech can safely realign the door, repair damaged tracks, replace rollers and get it running smoothly again.
Stuck garage door in London, Ontario
A door that will not move, or stops halfway. The check order that tells you whether it is the opener, the springs, the track or ice, before anyone touches it.
Garage door problems in London, Ontario
Match the symptom to the cause: a bang and a heavy door, a crooked door, a door that reverses, an opener that hums. Then go to the page that covers that fault.
Garage doors in London, Ontario
Steel, aluminium and glass, wood and composite garage doors from Garaga, Amarr and Stanley. What the material, the layers and the insulation actually change.
Garage door installation in London, Ontario
Headroom, backroom and track type decide which doors will fit an opening. What an installation involves, and why the springs are sized to the new door.
Garage door replacement in London, Ontario
Panel damage, rust at the bottom section, repeated failures and an uninsulated door on a heated garage. The four cases where replacing beats another repair.
Residential garage doors in London, Ontario
Raised panel, carriage, flush contemporary and full-view residential garage doors. How the style, the windows and the hardware change the front of a house.
Asked before booking garage door parts
Answered for London, on the number this branch answers.
Does the City of London require a garage door that no longer works to be repaired?
The Property Standards By-law, CP-24, covers all doors, not just the front door. It requires an opening designed for a door to have one capable of performing its intended function, lists replacing defective or missing hardware as maintenance, and requires accessory buildings, detached garages among them, to be maintained unless unsafe. It is the owner the by-law holds to that, so the part is the owner's call.
I rent a house near Western. Can I swap a roller myself?
Ask the landlord first. A roller, a hinge or the weather seal is manageable for a careful owner, but in a rented house the owner is the person the City's property standards by-law holds responsible, and a new rental licence in London starts with property standards and fire inspections. Springs, cables and anything under spring tension are not a job for a tenant or an owner.
We are turning the detached garage into a unit. Can our contractor just take the door out?
Not while the springs are wound. The bottom brackets sit under full cable tension, and a bracket unbolted on a wound door lets that tension go at once. A technician unwinds the springs and slackens the cables first, and the door comes down in order after that. London allows up to 2 extra units in an accessory building, so this comes up; make the removal the conversion's first job.
Talk to Protech Garage Doors today
Call (226) 270-9715, or email info@protechgarage.ca for a new-door quote with no rush.