The London branch sells and fits LiftMaster, Chamberlain and Genie openers from 1003 Farnham Rd in Westmount, where customers are received. Belt, chain, screw and wall-mount are compared on the openers page. What rules one of them out in London is usually the bay itself: a room over a row house garage and a wall shared with the neighbours, a work truck that cycles the door several times a day, a detached garage too far back for the house Wi-Fi to reach, or an outage on London Hydro's grid. Call (226) 270-9715.
Row house garages
Statistics Canada counted 23,305 row houses in London in 2021, 13 per cent of occupied homes, and defines one as 3 or more homes joined side by side with none above or below. So a townhouse garage has the owner's own room over it and a shared wall beside it, and the unit to hang there is the quiet one: a belt drive, not a chain. The quiet case for the attached garages of the 1960s and 1970s is on the garage doors page.
A work truck in the bay
In Lucan, trades, transport and equipment operators are the biggest occupational group, and a garage there often holds a work truck. That door cycles several times a day, and a household opener is made for a handful, so tally the trips first. A shop door takes a commercial operator.
Wi-Fi at the back of the lot
Chamberlain says most myQ devices need a 2.4 GHz network and that a 5 GHz-only router shuts most of them out. Genie's Aladdin Connect is 2.4 GHz only too, with WPA2. Both makers say to test the signal in the garage first, and Chamberlain asks for at least 2 bars on a phone, with an extender below that.
The test earns its keep in the Bishop Hellmuth district north of Oxford Street, where the houses are brick from 1895 to 1910 and many garages stand detached on their own slab. With the router indoors, a brick wall and a yard sit between it and the motor. Stand in the garage with the door down and read the phone before paying for Wi-Fi; under 2 bars, add an extender or put a keypad on the jamb.
Battery backup on London Hydro's figures
London Hydro's 2024 scorecard for the Ontario Energy Board, covering 168,224 customers, shows the average one with 0.88 interruptions totalling 0.78 hours, about 47 minutes, much of it scheduled work. A battery here is not bought for a week in the dark. It is for 2 kinds of garage: one with no side door, where the overhead door is the only way in, and one whose owner cannot lift the door by hand on the release. LiftMaster expects roughly 1 to 2 years from the battery in its heads, so mark the install month on it.
Apps and car buttons
LiftMaster and Chamberlain come from one maker and share the myQ app; Genie uses Aladdin Connect. A house already running one app keeps it by staying with that maker. List the fobs, keypads and car buttons in use and the new unit arrives matched to them. The London repair page shows how to tell which ones a head accepts.
LiftMaster or Chamberlain
Is LiftMaster better than Chamberlain? They are one maker's two lines. The Chamberlain Group's brands page lists both and describes LiftMaster as the professionally installed one, and both run myQ, as the section above says. Choose on the app the house already uses and on the drive the bay needs.
On horsepower, HomeStars notes that an older half-horsepower unit may strain against a thick polyurethane double door. A light single on a row house garage is not that door. Give the door's size and whether it is insulated with the quote request, and the unit is sized to it.
Quotes
Send the contact form with the door size, a photo of the ceiling over the opening, the bars the phone shows in the garage, and any second way in. For the ceiling outlet and who signs off, see London opener installation.
Everything we do in London · Garage door openers: what the job involves
London branch
- London
- The van leaves from
- 1003 Farnham Rd, London, ON, N6K 1S3
- Phone
- Brands installed and serviced
- Garaga, Amarr, Stanley, LiftMaster, Chamberlain, Genie
Related
Everything else we repair and install
Every one below has a page of its own, written the same way this one was.

Garage door spring repair in London, Ontario
Broken garage door springs? We replace torsion and extension springs safely and professionally to get your garage door working properly again.

Garage door safety sensor repair in London, Ontario
Garage door sensor repair: the door starts down and reverses, or the opener light blinks. What the photo eyes are telling you, and when it is only alignment.

Garage door off track in London, Ontario
Garage door off track or not moving properly? Protech can safely realign the door, repair damaged tracks, replace rollers and get it running smoothly again.

Garage door parts in London, Ontario
Springs, cables, drums, rollers, hinges, brackets, seals and opener parts. What is on the truck, what is matched to the door, and what is not a DIY part.

Stuck garage door in London, Ontario
A door that will not move, or stops halfway. The check order that tells you whether it is the opener, the springs, the track or ice, before anyone touches it.

Garage door problems in London, Ontario
Match the symptom to the cause: a bang and a heavy door, a crooked door, a door that reverses, an opener that hums. Then go to the page that covers that fault.

Garage doors in London, Ontario
Steel, aluminium and glass, wood and composite garage doors from Garaga, Amarr and Stanley. What the material, the layers and the insulation actually change.

Garage door installation in London, Ontario
Headroom, backroom and track type decide which doors will fit an opening. What an installation involves, and why the springs are sized to the new door.

Garage door replacement in London, Ontario
Panel damage, rust at the bottom section, repeated failures and an uninsulated door on a heated garage. The four cases where replacing beats another repair.
Asked before booking garage door openers
Answered for London, on the number this branch answers.
Will a Wi-Fi opener work in a detached garage behind the house?
Test it first. Chamberlain says most myQ devices need a 2.4 GHz network and a 5 GHz-only router shuts them out, and Genie's Aladdin Connect is 2.4 GHz only. Stand in the garage with the door down and read the phone: Chamberlain asks for at least 2 bars. Below that, add an extender, or drop Wi-Fi and put a keypad on the jamb.
Is battery backup worth paying for in London?
For access, yes; as storm cover, less so. On London Hydro's 2024 figures the average customer had 0.88 interruptions, about 47 minutes in all, much of it scheduled work. The case is a garage with no side door, where the overhead door is the only way in, or an owner who cannot lift the door by hand on the release. Plan a new battery every 1 to 2 years.
What drive belongs in a townhouse garage?
A belt. Statistics Canada counts 23,305 row houses in London, each joined to its neighbours side by side with nothing above or below, so the room over the garage is your own and the wall beside it is shared. Chain is the loudest of the ceiling drives, and in a row there is a neighbour on at least one side.
Talk to Protech Garage Doors today
Call (226) 270-9715, or email info@protechgarage.ca for a new-door quote with no rush.
