Contact Protech Garage Doors

Call the branch that covers you for anything urgent, and send the form for anything that can wait. Both branch numbers are on this page, each one with the address and hours its own Google Business Profile publishes.

Have this ready when you call

Whether the door is single or double, and roughly how old it is. Then what you can see or hear, which is usually enough to say what the visit will need before anyone arrives.

A bang from the garage followed by a door that will not lift is a spring. A door hanging lower on one side is a cable off its drum. A door binding partway up with a crooked look to it has a roller out of the track. A blinking light on the opener while the door refuses to close points at the photo-eye sensors. A motor that hums while nothing moves is usually a stripped gear kit.

If any of those is what you are looking at, stop using the door and leave the opener alone until somebody has seen it. Running an opener against a broken spring or a derailed door turns a part into a door.

For a new door, there is no rush

Email the door type, the width and height of the opening if you know them, and a photograph of the front of the garage. That is enough to start a conversation, and a measurement on the opening comes before anything is quoted, because headroom and backroom decide which doors will physically fit. The installation page explains what that measurement is looking for.

Which branch covers you

Ottawa covers the city and the towns around it. Mississauga covers the GTA and the Golden Horseshoe. If you are not sure which one your address falls under, the areas page lists every place each branch covers, including the ones with no page of their own.